Refunds and cancellation

Draft for review. Check this against Paddle's current buyer terms before going live.

Last updated: 24 October 2026

Premium subscriptions are sold through our reseller Paddle, who is the merchant of record and handles refunds.

Cancelling

Cancel any time on the You screen in the app, under Manage subscription. You won't be charged again, and Premium carries on until the end of the period you've already paid for.

Refunds

• Changed your mind? If you're in the UK or the EU, you can cancel within 14 days of your first payment for a full refund.
• Charged by mistake, or something went wrong with a payment? Get in touch and we'll put it right.
• Outside those cases, payments for a period that has started aren't usually refunded, but ask: we'll look at every request.

To ask for a refund, email info@snapt.in with the email address you signed in with, or reply to your Paddle receipt. You can also contact Paddle directly through paddle.net.

Refunds go back to the card or account you paid with, usually within 5–10 working days.